Date Posted: 2020-12-04 | Expires: 2021-01-03

French Customer Support agent

Job Description

Responsibilities:
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support

Requirements

Requirements:
Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)

Benefits

to be discussed

Skills

English French

Language Requirements

English, French

Education Degree

Associate's Degree

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Services

Job Location

Malta - Sliema

Functions

Customer Service

Salary

Negotiable

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