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Descrierea jobului
Responsibilities:
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support
Cerințe
Requirements:
Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)
Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)
Beneficii
to be discussed
Abilități
English FrenchCerințe lingvistice
English, FrenchGradul de educație
Associate's DegreeSuport viză
Nu
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Malta - SliemaDepartament
Customer ServiceSalariu
NegociabilCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .