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Postat pe: 2018-12-11 | Data modificării: 2019-01-11 | Expiră pe: 2019-01-10
IT Operations Manager
Descrierea jobului
• Managing operation’s team for Output management deliveries in order to meet the agreed KPI targets.
• SLA reporting and report generation. Assist and manage resources to resolve incidents and problems.
• Resource and strategic planning to meet demands from ongoing projects.
• Manage and resolve user complaints.
• Run and maintain Kanban task board for Operations.
• Plan and hold team huddles/meetings.
• Participate in operational meetings with the different deliveries.
• Managing and resolving access issues for operations team.
• Some incident handling on a backup basis
• SLA reporting and report generation. Assist and manage resources to resolve incidents and problems.
• Resource and strategic planning to meet demands from ongoing projects.
• Manage and resolve user complaints.
• Run and maintain Kanban task board for Operations.
• Plan and hold team huddles/meetings.
• Participate in operational meetings with the different deliveries.
• Managing and resolving access issues for operations team.
• Some incident handling on a backup basis
Cerințe
• Managing operation’s team for Output management deliveries in order to meet the agreed KPI targets.
• SLA reporting and report generation. Assist and manage resources to resolve incidents and problems.
• Resource and strategic planning to meet demands from ongoing projects.
• Manage and resolve user complaints.
• Run and maintain Kanban task board for Operations.
• Plan and hold team huddles/meetings.
• Participate in operational meetings with the different deliveries.
• Managing and resolving access issues for operations team.
• Some incident handling on a backup basis
• SLA reporting and report generation. Assist and manage resources to resolve incidents and problems.
• Resource and strategic planning to meet demands from ongoing projects.
• Manage and resolve user complaints.
• Run and maintain Kanban task board for Operations.
• Plan and hold team huddles/meetings.
• Participate in operational meetings with the different deliveries.
• Managing and resolving access issues for operations team.
• Some incident handling on a backup basis
Abilități
IT Operations ManagementCerințe lingvistice
SwedishGradul de educație
Bachelor's DegreeSuport viză
DaAcceptare doar candidați din:
Sweden
Criterii job
Tip Job
ContractIndustrii
Locație job
Sweden - GothenburgDepartament
Information TechnologySalariu
NegociabilCompaniile vor aplica la tine
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