Postat pe: 2019-10-17 | Data modificării: 2019-04-20 | Expiră pe: 2019-11-16

Incident Management Officer with French

Descrierea jobului

-Respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support.
-Identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
-Follow the incident life cycle as defined by the process
- categorize and document, perform follow up on all necessary incidents as defined in the process, to ensure timely closure.

Cerințe

-Bachelor degree or 3 year diploma
-Excellent communication French and English skills
-Excellent written communication skills
-Fundamental Technical know-how on system trouble shooting

Abilități

Bilingual English-French Consumer Tech Tech-savvy

Cerințe lingvistice

English, French

Gradul de educație

High School

Suport viză

Nu
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Consumer Services #Information Technology and Services

Locație job

Romania - Bucharest

Departament

Customer Service

Salariu

EUR 700 - 800/lună euro

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .