German speaking Customer Service

Our client, an iGaming Firm based in Malta, is looking for a German speaking Customer Service to join their friendly team. Malta offers a rich Mediterranean lifestyle, as well as having a vibrant night life to match. The job is an excellent opportunity to experience everything Malta has to offer.

The role includes:

- Providing assistance to internal and external customers via available communication channels in own language;

- Guide customers through the website and assist them using the various services and products offered;

- Escalate all sorts of technical problems reported by the customers to Manager;

- Perform inbound and outbound calls;

- Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.

- Previous experience in iGaming;

- Excellent verbal and written skills in English and German;

- One or more years of experience in a similar role, preferably in iGaming;

- Professional communication skills via phone, live chat and email;

- Educated up to Secondary or post-Secondary level;

- Willing to work evenings and weekends on shift basis.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!