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Descrierea jobului
Job Summary
Our client is looking for an Application Support Specialist to be responsible for installing, testing and providing support to the company’s applications across all business units.
Responsibilities:
Support of new applications
Identify recurring application issues and ensure a permanent solution
Communication with end users, provide end user support and training
Prioritise and manage multiple open cases at one time
Document existing and new setups, workflows and procedures
Liaise with vendors to install and test new releases
Troubleshoots simple to complex issues as reported by end users
Demonstrates initiative and proven follow through skills
Manages workload and prioritize to accomplish tasks within agreed timeframes
Analyses existing data and metrics to determine trends and performance
Our client is looking for an Application Support Specialist to be responsible for installing, testing and providing support to the company’s applications across all business units.
Responsibilities:
Support of new applications
Identify recurring application issues and ensure a permanent solution
Communication with end users, provide end user support and training
Prioritise and manage multiple open cases at one time
Document existing and new setups, workflows and procedures
Liaise with vendors to install and test new releases
Troubleshoots simple to complex issues as reported by end users
Demonstrates initiative and proven follow through skills
Manages workload and prioritize to accomplish tasks within agreed timeframes
Analyses existing data and metrics to determine trends and performance
Cerințe
Requirements:
Minimum 1 years’ experience in a similar role
SQL scripting and Server Reporting Services (SSRS)
Knowledge of object-oriented and test-driven development concepts
Strong interpersonal and communication skills
Preferred Knowledge and Experience
Experience with Therefore Document Management System
Working knowledge of Jira
Experience with Prince2 methodologies is a plus
Minimum 1 years’ experience in a similar role
SQL scripting and Server Reporting Services (SSRS)
Knowledge of object-oriented and test-driven development concepts
Strong interpersonal and communication skills
Preferred Knowledge and Experience
Experience with Therefore Document Management System
Working knowledge of Jira
Experience with Prince2 methodologies is a plus
Beneficii
to be discussed
Abilități
EnglishCerințe lingvistice
EnglishGradul de educație
High SchoolSuport viză
Nu
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Malta - SliemaDepartament
Customer ServiceSalariu
NegociabilCompaniile vor aplica la tine
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