Date Posted: 2021-04-16 | Expires: 2021-05-16

Application Support Specialist

Job Description

Job Summary
Our client is looking for an Application Support Specialist to be responsible for installing, testing and providing support to the company’s applications across all business units.

Responsibilities:
Support of new applications
Identify recurring application issues and ensure a permanent solution
Communication with end users, provide end user support and training
Prioritise and manage multiple open cases at one time
Document existing and new setups, workflows and procedures
Liaise with vendors to install and test new releases
Troubleshoots simple to complex issues as reported by end users
Demonstrates initiative and proven follow through skills
Manages workload and prioritize to accomplish tasks within agreed timeframes
Analyses existing data and metrics to determine trends and performance

Requirements

Requirements:
Minimum 1 years’ experience in a similar role
SQL scripting and Server Reporting Services (SSRS)
Knowledge of object-oriented and test-driven development concepts
Strong interpersonal and communication skills

Preferred Knowledge and Experience
Experience with Therefore Document Management System
Working knowledge of Jira
Experience with Prince2 methodologies is a plus

Benefits

to be discussed

Skills

English

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Malta - Sliema

Functions

Customer Service

Salary

Negotiable

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