Job Description
Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.
For one of our clients – we are seeking for positive, professional, energetic, and detail-oriented individuals to ensure complete customer satisfaction for the role of: Wholesale Travel Associate with Russian, French, German, Dutch, Italian, Portuguese, Turkish.
Essential Duties and Responsibilities:
* Delivering top notch customer service via phone, email and chat in Russian, French, German, Dutch, Italian, Portuguese, Turkish;
* Manage telephone calls regarding flight connections, flight reservations, telephone check-in, accommodations, tours, activities, generating and distributing quotes, securing payments and booking the trips;
* Manage new and existing reservations;
* Follow up customer requests and make sure that no customer is left without care and appropriate answers.
Requirements
Requirements:
* Fluency in Russian, French, German, Dutch, Italian, Portuguese, Turkish;
* Good level of English - at least B1 level;
* Solid organisational skills, including the ability to prioritise and multi task in a demanding environment;
* Excellent communication skills;
* A passion for traveling.
Benefits
Our Client Offer:
* A full-time employment, based on a labor contract;
* Very attractive salary and bonus scheme;
* Flexible working time;
* Advanced training programs;
* Professional development;
* Friendly working environment.
If you see your profile in the description above or you think this proposition for a challenge, do not hesitate to send your CV in English.
We will contact the approved candidates shortly hereafter.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).
Skills
Customer Service
Language Requirements
English, Dutch, French, German, Italian, Portuguese, Russian, Turkish
Visa Support
No