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Date Posted: 2020-11-11 | Expires: 2020-12-11
German Speaking Data Analyst and Assistant Team Le
Job Description
Responsibilities
Assist Team Leader on supervision of the team;
Answer questions from team members and resolve issues;
Work along the team, by helping customers to finish their loan application;
Answer customer’s questions via phone, chat, SMS or email;
Looking for ways to enhance the customer experience and increase revenue;
Analyze team and agent performance;
Work closely with Team Leader to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
You’ll love analyzing data AND serving customers;
Hands on mentality, leading by example;
Assist Team Leader on supervision of the team;
Answer questions from team members and resolve issues;
Work along the team, by helping customers to finish their loan application;
Answer customer’s questions via phone, chat, SMS or email;
Looking for ways to enhance the customer experience and increase revenue;
Analyze team and agent performance;
Work closely with Team Leader to improve working procedures;
Most importantly, putting customers at the heart of everything you do.
Requirements
You’ll love analyzing data AND serving customers;
Hands on mentality, leading by example;
Requirements
Written and verbal fluency in English and German;
You’ll be target driven, competitive and ambitious;
You like working in an international company with many different cultures around you;
Great skills with MS Excel;
Living in Malta and immediately available;
You’ll be target driven, competitive and ambitious;
You like working in an international company with many different cultures around you;
Great skills with MS Excel;
Living in Malta and immediately available;
Benefits
to be discussed
Skills
GermanLanguage Requirements
English, GermanEducation Degree
Bachelor's DegreeVisa Support
Yes
Job Criteria
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