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Date Posted: 2020-10-27 | Expires: 2020-11-26
CUSTOMER SERVICE AGENT - JAPANESE SPEAKING
Job Description
CUSTOMER SERVICE AGENT – JAPANESE SPEAKING
Malta
Key Responsibilities
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations),
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities,
Taking over in the absence of the team leader,
Requirements
Proficient level or Japanese and fluent level of English
Level of education - Graduation of high school or post-secondary school
Work Experience - Preferably at least one year in Japan
Strong communication skills;
written & spoken knowledge of Keigo;
knowledge of Internet related software
Malta
Key Responsibilities
Helping internal and external customers,
Contacting other departments when there is an issue to be solved,
Keeping customer request queues as low as possible,
Customer research (bonuses, deposits, transactions, betting slips, documents, bet
calculations),
Handling customer request queues assigned accordingly to workload,
Having a high knowledge of products offered by the company,
Attending team meetings and activities,
Taking over in the absence of the team leader,
Requirements
Proficient level or Japanese and fluent level of English
Level of education - Graduation of high school or post-secondary school
Work Experience - Preferably at least one year in Japan
Strong communication skills;
written & spoken knowledge of Keigo;
knowledge of Internet related software
Requirements
german
Benefits
to be discussed
Skills
Customer SupportLanguage Requirements
GermanEducation Degree
High SchoolVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Malta - SliemaFunctions
Customer ServiceSalary
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