Certificate IV in Frontline Management

Work English in Paradise on our Frontline Management Program and hones your skills in developing the performance of your team, providing guidance and leadership, and building up your knowledge on work related situations.

Through this comprehensive management program, you will learn about promoting and establish a team environment, using strong leadership to provide support and confidence, setting a high standard for delivering customer service, creating work priorities and goals, continually improving business operations, monitoring the workplace for safety and health, and building relationships and networks.

CRICOS Code / Qualification Code
082005E / BSB40812 Certificate IV in Frontline Management

Requirements for Admissions

Applications from students under 18 years of age will not be accepted by English in Paradise.

The minimum education level is Year 12 or an equivalent. Students must be fluent or highly competent in English with an IELTS score of 5.5 Those who do not fulfill these requirements will be expected to take an assessment exam with English in Paradise covering Numeracy, Literacy, and Language.

Students are accepted each week to the Frontline Management Course except for public and scheduled holidays. This course runs for a total of 25 weeks with 4 weeks of holiday and 21 weeks of teaching. Lessons run from 8:30AM to 6:30PM for 2 days a week and 20 hours each day with our experienced instructors.

BSB40812 Certificate IV in Frontline Management - Units of Competency

BSBMGT401A Show leadership in the workplace (Core)
BSBFLM303C Contribute to effective workplace relationships (Elective)
BSBMGT402A Implement operational plan (Core)
BSBCMM401A Make a presentation (Elective)
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements (Core)
BSBMGT403A Implement continuous improvement (Elective)
BSBWOR402A Promote team effectiveness (Core)
BSBWOR401A Establish effective workplace relationships (Elective)
BSBCUS403B Implement customer service standards (Elective)
BSBWOR404B Develop work priorities (Elective)

Please inquire if you are interested in this program!

- English in Paradise is a trusted name in education since it was established in 2001
- Two recessions have not slowed or hindered our progress
- We continually update our curriculum to stay up-to-date with the newest in teaching theories and methods
- This is a family owned and operated company
- We base our success on the success of our students
- We have highly qualified and experienced staff members
- We take our feedback surveys seriously and strive to continually improve and hone our business and courses
- We are situated in the heart of the Gold Coast in Surfers Paradise
- Students will always be provided with learning materials and textbooks

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