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Postat pe: 2019-10-17 | Data modificării: 2019-04-20 | Expiră pe: 2019-11-16
Incident Management Officer with French
Descrierea jobului
-Respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support.
-Identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
-Follow the incident life cycle as defined by the process
- categorize and document, perform follow up on all necessary incidents as defined in the process, to ensure timely closure.
-Identify, investigate and diagnose the issue and take necessary action viz resolves or assigns the issue to right assignment group.
-Follow the incident life cycle as defined by the process
- categorize and document, perform follow up on all necessary incidents as defined in the process, to ensure timely closure.
Cerințe
-Bachelor degree or 3 year diploma
-Excellent communication French and English skills
-Excellent written communication skills
-Fundamental Technical know-how on system trouble shooting
-Excellent communication French and English skills
-Excellent written communication skills
-Fundamental Technical know-how on system trouble shooting
Abilități
Bilingual English-French Consumer Tech Tech-savvyCerințe lingvistice
English, FrenchGradul de educație
High SchoolSuport viză
Nu
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Romania - BucharestDepartament
Customer ServiceSalariu
EUR 700 - 800/lună euroCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .