Date Posted: 2018-08-01 | Date Modified: 2018-09-01 | Expires: 2018-08-31

Swedish Customer Service Agent

Job Description

Our international client is looking for Swedish speaking Customer Service Agents to join their team in Athens:

Responsibilities:
• Identify and assess customer’s need to achieve satisfaction.
• Handle and resolve client’s problems via phone, chat and emails.
• Provide accurate and valid information by using the right tools.
• Communicate clearly and gently with all costumers
• Follow communication procedures, guidelines and policies.
• Apply innovative solutions to various types of complaints and concerns
• Maintain a professional attitude in challenging situations

Requirements

Requirements:
• Excellent communication and soft skills.
• Strong Customer Service skills
• Be native in Swedish and fluent in English.
• Be capable of handling stressful situations and demanding clients.

Benefits

Benefits:
• International modern working environment
• Opportunity to develop a career within a stable multinational environment – Trainer, Quality Analyst, Team Leader etc.
• meal vouchers per month for a full year
• Monthly performance Bonus & Bonus of referring new colleagues
• Interactive activities within a fun team: team-building, excursions, themed parties, sport events, talent pageants etc
• Great relocation package: Airplane Tickets/ Transportation from Airport/
• 2 Weeks Free Accommodation
• Special Discounts & Offers for all employees
• 2 Extra salaries per year ( Christmas / Easter- Summer)
• On-site canteen & Casual dress code
• In-House doctor and examination center & Free Greek courses
• Employee Relations team to help new hires integrate in the Greek lifestyle and culture

Skills

Committed to Customer Satisfaction

Language Requirements

Swedish

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Services

Job Location

Greece - Athens

Functions

Customer Service

Salary

Negotiable

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