Date Posted: 2019-02-01 | Date Modified: 2019-03-03 | Expires: 2019-03-03

Service Desk/Help Desk/Desktop Support

Job Description

looking for Support Technicians to help our Service Desk & Onsite Team.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies

Requirements

Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.

Skills

Desktop Support

Language Requirements

Swedish

Education Degree

Bachelor's Degree

Visa Support

Yes
Email Job

Job Criteria

Job Type

Contract

Industries

#Information Technology and Services

Job Location

Sweden - Stockholm

Functions

Information Technology

Salary

Negotiable

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