Don't miss out on the best jobs!
Subscribe to HelpGoAbroad and weekly we will sent you an email with latest job posts. Provide your email address below
By clicking the button above, I agree to the HelpGoAbroad Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.
Job Description
• Receive telephone calls and e-mails from users having problems using computer software
and hardware or inquiring how to use specific software, programming languages,
electronic mail, or operating systems.
• Ascertain the nature of problem, determine whether problem is caused by hardware such
as modem, printer, cables, or telephone, and log in tracking system.
• Escalate problems in accordance with defined procedures.
• Assist users through problem solving steps.
• Use technical databases to research problems and talk with co-workers to research
problem and find solution.
• Provide accurate and complete answers to general use and administrative environment
questions in a timely manner.
• Support shared software, such as operating systems, configuration management to
and hardware or inquiring how to use specific software, programming languages,
electronic mail, or operating systems.
• Ascertain the nature of problem, determine whether problem is caused by hardware such
as modem, printer, cables, or telephone, and log in tracking system.
• Escalate problems in accordance with defined procedures.
• Assist users through problem solving steps.
• Use technical databases to research problems and talk with co-workers to research
problem and find solution.
• Provide accurate and complete answers to general use and administrative environment
questions in a timely manner.
• Support shared software, such as operating systems, configuration management to
Requirements
3 + Years of Experience Technical Support
• 1 Year of experience in Help Desk technical Support
• 1 Year of experience in Help Desk technical Support
Skills
Help desk ITLanguage Requirements
EnglishVisa Support
No
Job Criteria
Job Type
ContractIndustries
Job Location
United States - TrentonFunctions
Information TechnologySalary
NegotiableCompanies will apply to you too
Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .