Senior Customer Support (Remote)

On behalf of our client, we are looking for an iGaming Senior Customer Support Agent. The position is an excellent opportunity to develop your career further.

The job includes:

- Answering customer’s inquiries via email and live chat;

- Providing customer support on all aspect of the player experience;

- Verifying customer accounts and processing payments;

- Crediting Bonuses and Free Spins to Players;

- Assisting in fraud and risk management;

- Taking care of VIP players.

- Previous Customer Service Experience;

- iGaming Experience;

- Excellent communication skills;

- Previous VIP Experience is a big plus;

- Impeccable English – written and spoken;

- Superb problem solving skills;

- Ability to work independent and as a part of a team;

- Be able to handle stress;

- Previous experience with Bitcoin is considered an asset;

- Outgoing personality with excellent communication skills.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today.