Date Posted: 2021-10-19 | Expires: 2021-11-18

Norwegian speaking Customer Care Agent

Job Description

Our client is looking for a Social Media Content Moderator to join their growing Team based in Berlin – Germany.

Your challenges:
Social Media is a place that enables people to interact with each other by sharing thoughts, ideas, feelings & information. Our team in Berlin is here to ensure that our partners Social Media platform remains an enjoyable place for all its users. Join our international team and help us make Social Media a safer place for everyone!

Your daily tasks are:

Evaluate content based on our client's guidelines and policies
Reviewing user-made reports that flag offensive postings
Back office (non-voice) support
Ensuring a quality experience for all users according to our client's terms of service

Requirements

Your profile:

Excellent Norwegian & English language skills
High awareness of the cultural and political situation in the market/region you will be supporting
An open mind to changing priorities and business processes.
A desire to work in a team-based, fast-paced, international environment where you’ll need to embrace different cultures, nationalities and languages.
Ability to work in flexible shifts (24/7)
EU citizen or holder of a valid work permit for Germany

Benefits

What we offer:

Very attractive salary package
40% shift bonus for hours worked on Sundays, public holidays
50% shift bonus for hours worked during the night shift
Integration with an international team in a multicultural environment
Flat hierarchies and opportunities to grow and develop
Fully paid intensive induction period and training from the outset
Several company-related benefits including a discounted public transportation ticket
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Skills

Customer Service

Language Requirements

English, Norwegian

Education Degree

Other

Visa Support

No
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Job Criteria

Job Type

Full Time

Industries

#Telecommunications

Job Location

Germany - Berlin

Functions

Customer Service

Salary

Negotiable

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