Job Description
We are recruiting for our client a Line 1 Helpdesk Agent with an excellent level of German and English. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.
Requirements
We are looking for a candidate with the following qualifications, experience and skills.
Qualifications
- Native level of German
- Fluent in English
Experience
- Previous experience in customer service
- Experience in IT or technical support is a plus
Soft Skills
- Communication skills
- Team player
- Motivated to learn
- Dynamism, good presentation, and motivation
- Customer oriented person
Other:
- Availability to work in Rotating shifts is valuable.
- Availability to start immediately
Benefits
We provide an attractive Benefits package:
- Salary: 18.300€ gross / year
- Full training provided
- 880€ / year in Restaurant Tickets (After 3 months)
- Discounts in sport club and private insurance
- Free Spanish classes, and discount for another language
- Free Private Bicycle Parking
- Discounts on day care
- Free Medical Insurance after 6 months
- Plan dental care
- The possibility to work in a young, dynamic and friendly environment.
- Great opportunities of professional growth
Skills
Customer Service Helpdesk
Language Requirements
English, German
Education Degree
High School
Visa Support
Yes
Accepting only candidates from:
Belgium, Canada, Czech Republic, Germany, Denmark, Spain, France, United Kingdom, Greece, Croatia, Hungary, Italy, The Netherlands, Norway, Poland, Portugal, Romania, United States