Date Posted: 2020-12-11 | Expires: 2021-01-10

Head of B2B Account Management

Job Description

HEAD OF B2B ACCOUNT MANAGEMENT

Our client is looking for a Head of B2B Account Manager with a commercial mindset, a strong work
ethic and who can balance strategy and execution in a fast-paced environment. For the successful
candidate this is a great opportunity within a growing business.

THE JOB
• Main point of contact and develop a trusted advisor relationship with assigned key
customers and their key stakeholders;
• Increase and maintain operators’ satisfaction by ensuring that all the requests and needs
are met according to their standards;
• Manage product launch and notifications across the business;
• Keep up to date with products, internal work-streams, processes and projects priorities;
• Liaising with operators’ requirements and working closely with Project Managers,
Stakeholders to ensure a fast and effective delivery;
• Visiting operators to discuss potential business growth opportunities and possibilities to
improve products delivery and overall service quality;
• Training customers on backend system tools;
• Develop new business with existing clients and/or identify areas of improvement;
• Approaching and working closely with people from every business function;
• Agreeing with business and technical staff what solutions are needed;
• Being proactive and not just waiting to be told the next thing to do;
• Finding better ways that we can get things done;
• Enthusiastic, flexible, reliable, capable of working alone or as part of a team.

Requirements

WHO ARE YOU?
• Experience in B2B direct client sales or Account Management;
• Demonstrable capabilities to successfully manage major accounts, build strong and
profitable client relations within the technology industry
• Experience within a rapid growth company and within the iGaming sector (B2B or B2C)
would be an advantage;
• Excellent stakeholder management;
• Experience in launching new platforms, products and brands;
• Able to work on numerous projects simultaneously in a fast-paced environment with
frequently changing priorities;
• Excellent written and verbal communication skills.
• He must demonstrate and ability to lead with a vision establishing a healthy working
culture in his team.

IN AN IDEAL WORLD YOU’LL HAVE….
• Strong technical understanding of e-commerce;
• Relevant industry knowledge;
• Good knowledge of casino games;
• Knowledge of jurisdiction and firm grasp of relevant regulatory requirements;
• A bachelor degree or equivalent qualification

Benefits

to be discussed

Skills

Account Management

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Games & Gaming

Job Location

Malta - Sliema

Functions

Management

Salary

Negotiable

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