Job Description
For our Customer Service - incoming calls and emails support - join us if you are,
Requirements
. Fluent in German (mandatory)
. Intermediate in English spoken and written
. Available to work 8 hours/day in rotating shifts (the campaign operates Monday-Friday, 7.30 am-8 pm and Saturday-Sunday, 9 am- 6 pm)
. Strong in communication and interpersonal skills
. Able to pick up new technology quickly
For non-EU applicants it is mandatory to hold a valid work permit
Benefits
We offer you,
. Competitive salary (14 monthly payments per year)
. Language bonus
. Monthly performance bonus
. Monthly meal allowance
. Relocation package to Portugal (travel + 3 months of accommodation)
. Help in finding accommodation in Porto
. Great office location with easy access by public transport
. Private Healthcare + Dental insurance
. English speaking Doctor on site
. Initial training fully paid by Sitel and included in the contract
. Continuous training and development
Our client is one of the world's premier global providers of warranty solutions and related benefits, with more than 50 years of experience, which provides underwriting, claims administration, and marketing expertise to some of the world's leading manufacturers, distributors, and retailers of electronical consumer goods, as well as services for financial institutions.
Skills
Commitment to Customer Service Committed to Customer Satisfaction
Language Requirements
English, German
Education Degree
High School
Visa Support
Yes
Accepting only candidates from:
Austria, Switzerland, Germany