German speaking Customer Support– Malta

Our client a fantastic fast-growing company our growing their operations. They are looking for talented Customer Service Officers to join their team.

Would you like to join a company that strives to provide their players with a unique online gaming experience? Our client from day one will ensure a smooth process to make you feel at home and also ensure top notch training.

Responsibilities:
• You will be responsible for representing our clients brand ensuring that you are the face of the company and supporting their loyal customer base via email and live chat.
• Communication is also the key with our other departments – receiving feedback from players and sharing it internally enables us to continually improve our platform in a way that reflects our daily customer experience.
• The verification process of customer accounts is another part of this exciting role. As a future expert, you will also bring in your knowledge to take care of the KYC (Know-Your-Customer) procedure for our players.

Ideal requirements:
• Able to speak & write German to C2.
• Able to speak & write English to C2.
• Customer support experience is considered an asset.
• iGaming experience is considered an asset.
• You will be Eager to learn and a team player.
• An interest in Casino is an asset.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.