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Date Posted: 2019-05-27 | Date Modified: 2019-03-28 | Expires: 2019-06-26
German Speaking CRM Advisor
Job Description
Responsibilities:
Complex “before-flight” care
Communication with passengers via phone and e-mail in English and German language
Making flight bookings, changing existing reservations, support regarding online check-in
Reservation of special services for passengers (special meals, seats… etc.)
Daily use of reservation software (Oscar / Amadeus…)
Complex “before-flight” care
Communication with passengers via phone and e-mail in English and German language
Making flight bookings, changing existing reservations, support regarding online check-in
Reservation of special services for passengers (special meals, seats… etc.)
Daily use of reservation software (Oscar / Amadeus…)
Requirements
Requirements:
Fluency in English and German
Strong communication skills
Customer oriented attitude
Empathy, Energy, Diversity, Drive
Experience from call center or tourism is an advantage
Other European languages are welcomed
Fluency in English and German
Strong communication skills
Customer oriented attitude
Empathy, Energy, Diversity, Drive
Experience from call center or tourism is an advantage
Other European languages are welcomed
Skills
Commitment to Customer ServiceLanguage Requirements
English, GermanEducation Degree
High SchoolVisa Support
Yes
Job Criteria
Job Type
Full TimeIndustries
Job Location
Czech Republic - PragueFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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