Date Posted: 2019-04-24 | Date Modified: 2019-04-24 | Expires: 2019-05-24

Gaming Support Specialist

Job Description

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

No one understands gaming better than gamers.
We are looking for the right balance between knowledge of games and an ability to deliver great customer support.
For one of our client we are searching for- Gaming Support Specialist with English or Turkish or German or Polish or Romanian or French.

Responsibilities:
* Responds to customers inquiries in a prompt, professional and friendly manner. Provides information and troubleshoots to solve customer problem;
* Knowledge of games and an ability to deliver great customer support;
* Providing support via e-mails and chat sessions in a prompt, professional and friendly manner;
* Following client documented call flows, data entry requirements and complaint management processes.

Requirements

Requirements:
* Fluent in English or Turkish or German or Polish or Romanian or French;
* Positive attitude;
* Must be detail-oriented and creative;
* Enjoy playing game as a hobby;
* Team player with strong interpersonal skills.

Benefits

Our client’s offer:
* Permanent full time job in a creative motivating environment;
* Opportunities for development;
* Challenging work in an young and dynamic team;
* Attractive salary and bonus scheme.

If you meet our requirements and you are interested in the position, please send your CV.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Skills

English French German Polish Romanian Turkish

Language Requirements

English, French, German, Polish, Romanian, Turkish

Visa Support

Yes
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consulting

Job Location

Bulgaria - Sofia

Functions

Customer Service

Salary

Negotiable

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