Date Posted: 2021-02-24 | Expires: 2021-03-26

E-commerce product manager

Job Description

Essential Competencies

• Excellent market research and analytical skills.
• Excellent organisational Skills.
• Good understanding of Payment service providers and cost efficiency.
• Strong Knowledge of Microsoft Excel & Word or similar software.
• Ability to deliver tasks, projects, and reports accurately and before the deadlines.
• Good verbal and written communication skills in English especially business English.

General Requirements

• Strong Interest in data Analysis (Excel, Power BI, Tableau etc…).
• Meticulous and attentive to details.
• Ability to learn new technology/systems/applications quickly.
• Demonstrated willingness to constantly improve.
• Ability to stay focused and work efficiently individually or as part of the team.

Key Responsibilities:

• Guarantee the availability and proper operationality of payment services methods and risk management tools in all present and planned markets.
• Perform payment methods’ applications, configurations, testing and production deployment.
• Filling and updating of company’s Documentation and agreements.
• Logging of all-important contract clauses for each service providers.
• Liaising with service providers when required and maintaining or creating good relationships with service providers.
• Provide team training, write, or optimise procedures related to your products.
• Build Metrics and reports on transactions/ Service Providers; share insights to improve:
o Approval rates
o Transactions costs
o Risk and Fraud Mitigation

• Regularly review and optimise the full end users’ (both clients and agents) journeys through the eCommerce and risk management products.
• Independently determine transaction issues, damaging activities and be able to act according to procedures while proposing more efficient solutions or ideas.
• Investigate and report valuable updates on ecommerce products and competitor sites.
• Regularly initiate performance and cost analysis on Software and department procedures
• Market research on payment and risk management service providers.
• Write manuals to guide agents in the usage of merchant account features and functionalities.
• Monitor the cashflow in merchant accounts, sites back offices compute indicative metrics and report according to departments directives.
• Perform reconciliations between brands back offices, Merchants accounts and invoices or settlement reports.
• Tackle and/or Investigate notifications received from service providers.

Requirements

eneral Requirements

• Strong Interest in data Analysis (Excel, Power BI, Tableau etc…).
• Meticulous and attentive to details.
• Ability to learn new technology/systems/applications quickly.
• Demonstrated willingness to constantly improve.
• Ability to stay focused and work efficiently individually or as part of the team.

Benefits

to be discussed

Skills

Acquisition Sales

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Games & Gaming

Job Location

Malta - Sliema

Functions

Sales

Salary

Negotiable

Companies will apply to you too

Fill in your resume and companies will send you invitations to apply on their jobs and we will notify you directly on your email box .