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Date Posted: 2018-11-08 | Date Modified: 2018-12-08 | Expires: 2018-12-08
Desktop Support Engineer
Job Description
looking for Support Technicians to help our Service Desk & Onsite Team.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Qualifications:
Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Qualifications:
Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Requirements
looking for Support Technicians to help our Service Desk & Onsite Team.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Qualifications:
Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Qualifications:
Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Skills
Desktop SupportLanguage Requirements
SwedishEducation Degree
Bachelor's DegreeVisa Support
YesAccepting only candidates from:
Sweden
Job Criteria
Job Type
ContractIndustries
Job Location
Sweden - StockholmFunctions
EngineeringSalary
NegotiableCompanies will apply to you too
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