Job Description
We are professional, transparent and fun to be with. We are BlueLink International CZ. Our company belongs to Air France-KLM group and our major task is to make our passengers feel comfortable during their travels and to offer solutions to their potential issues (ticket reservations, luggage claims, loyalty programs etc.). Helping is our passion.
CUSTOMER SERVICE SPECIALIST with FRENCH
About us:
We are a multicultural company in the heart of Europe, a friendly team, happy to work together in cool modern offices awarded by a special prize in 2016.
Do you want to belong among us? Do you think you can deliver high quality customer service? Then, do not hesitate, apply and join us in Prague!
Do you want to:
Help our customers to have a trouble-free flight and a perfect after-flight care?
Provide them service such as tickets booking, informing them about special events, providing them technical support etc.?
Communicate with them via phone and e-mail?
Use your French and English skills at work every day?
You would do this exactly as a CUSTOMER SERVICE SPECIALIST at BlueLink!
Requirements
Do these points describe you?
Fluent in French, advanced level of written and spoken English (B2-C1)
Strong communication skills
Customer oriented attitude
Empathy, professionalism, adaptability, flexibility
Then get in touch with us!
Benefits
You can look forward to these BENEFITS:
3 extra free days off – together 23 days (applied on yearly proportionate basis)
Travel fund: up to 12 000CZK per year to spend on airplane tickets for you and your family or friends
Leisure time: up to 6 000 CZK per year to spend on sport activities/relaxing time/language courses
Meal tickets in the value of 100 CZK per working day after trial period
Discounted air tickets with Air France (after 12 months seniority)
Teambuilding and individual development activities
Full training program
In case of any questions you can Whatsapp us on +420 720 955 678 – we are ready to answer all your questions!
We are looking forward to hear from you and welcome you on our board!
Skills
Answering Phones Chat Email French
Language Requirements
English, French
Visa Support
No