Staff and Waiter/Waitress Short Course

We are pleased to present our modules for waiters and waitresses in training. Kindly choose the modules that you would like us to deliver to your staff.

• Provide customer service
• Process incoming and outgoing telephone calls
• Describe layout, facilities and services of the organization
• Communicate verbally
• Maintain effective working relationships with other staff members
• Maintain a secure working environment
• Maintain a safe working environment
• Maintain a healthy, hygienic and professional appearance
• Prepare and clear areas for table service
• Provide a table service
• Provide a table drink service
• Perform basic calculations
• Provide a carvery / buffet service
• Provide a silver service
• Serve bottled wines
• Provide a room service

This program is suitable for staff who take and serve customer orders at the table in addition to setting up their work area/ station. Suitable for hotels, restaurants, conference venues, lodges, game lodges, boutique hotels, guesthouses, b&b’s, etc. This course in done at a 3 Star guest house in Daveyton, South Africa. Price excludes accommodation, airport shuttle and meals.

This course will help students who wish to work in any restaurant in hotels, cruise ships, lodges, boutique hotels, etc

English