Postat pe: 2018-11-23 | Data modificării: 2018-12-25 | Expiră pe: 2018-12-23

Technical Account Manager F/M

Descrierea jobului

At Adomik, we are passionate about our customers!



So we’re looking for a Technical Account Manager ready to join our growing Customer Success team in Paris.



We seek for candidates with personality, interest in Adtech, ability to raise the level of our teams, and a high customer focus. You will act as our client advocate.



After an onboarding with our different teams and a solid training by one of your peers you will manage a portfolio of clients among the largest global publishers (media companies, marketplaces, classifieds).



Your mains tasks will be:

Act as the primary point of contact, and trusted advisor for your assigned clients
Own the day to day clients’ relationship and success
Build and present revenue trends highlights, ad stack analyses, market benchmarks and yield recommendations using our different products and unique data
Evangelize Adomik products, and train clients in the adoption of these features to ensure their long-term success
Organise and attend regular in-person business reviews in Europe, in close collaboration with our Sales team
Be the voice of our customers internally to provide internal feedback to Product on how Adomik can better serve them and feed the product and business vision

Cerințe

About you:

Masters Degree in analytical/quantitative discipline such as Computer Science, Economics, Business Administration
2+ years of client-facing experience with excellent interpersonal skills and the ability to work well in a cross-functional team environment (both Sales and Technical) are a must
Strong analytical skills - Adomik is a data-driven company, and so are our products and recommendations!
Excellent written and verbal communication skills - at all levels of an organization (Sales, Yield, C-level)
Hard working, team player, creative and an exceptional problem solver
Proficiency in Excel strongly recommended
Fluent in French and English
Experience supporting a highly technical product is a plus

Beneficii

Stock options
Excellent location in the center of Paris (Montorgueil)
RTT
Lunch vouchers
Contribution to transport costs
Mutuelle & Prévoyance
Coffee, tea and fruits
Fussball tournament & regular team-building events

Abilități

Analyse Building Customer Relations Client Advocate Revenue Analysis

Cerințe lingvistice

English, French

Gradul de educație

Master's Degree

Suport viză

Nu

Acceptare doar candidați din:

France
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Criterii job

Tip Job

Full Time

Industrii

#Marketing and Advertising

Locație job

France - Paris

Departament

Customer Service

Salariu

Negociabil

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