Support Technique: Parlez-vous Français?

Job description:

Providing support to users (via e-mail and phone) regarding technical issues;
Taking matters into your own hands: Logging remotely to the user’s computer and help them solve software and hardware situations;
Leave some know-how for your team: Documenting the cases that you deal with into the ticketing system;
Your colleagues are here to help: Escalating problems to the next level of support when necessary;
Going the extra mile: Help the users with all the necessary information.
Do you want to learn more about your Stefanini activity? Here’s a little glimpse into a day as Support Engineer!


Benefits? Bien Sûr! Attractive salary package;
Up to 27 vacation days;
A Career Path program for the ambitious ones!
A variety of trainings (IT and soft skills related) provided by our specialists;
Private Medical subscription;
Flexible Benefits, including public transportation reimbursement and meal tickets;
Discounts with different partners: Sport & Wellness; Telecom & Electronics; Children & Parents; Holiday & Culture; Medical; Fashion; Tourism; Restaurant & Bar and other;
Relaxation rooms (foosball table, ping pong, board games);
Massage sessions;
Friendly and fun people such as yourself.

If you have Omelette au Fromage for breakfast and a passion for French Language, then you are the one we’ve been looking for!

Requirements:

An advanced level of French and a good level of English;
Willingness to acquire new IT skills – don’t worry, we provide training!
Enthusiastic and with positive attitude;
Desire to help other people;
Flexible about working hours: operating 7 days a week, we run a variety of shifts, with flexibility to suit everyone.