Spanish Speaking Operations Officer (Payments)

SPANISH SPEAKING OPERATIONS OFFICER (PAYMENTS)

The chosen candidate will report to the Payments Team Leader and will be part of the payments team which is responsible for the bank’s day to day payments function.

Responsibilities

Responsible for monitoring / processing daily outgoing and incoming payments including manual, single, batch, urgent payments through SEPA, SWIFT and third party payment providers;
Ensures all payments are handled within internal / external rules, internal / external cut-off times and internal product requirements;
Liaises daily with cards and lending operators for all matters related to payments;
Liaises with correspondent banks and third party payment providers on any issues related to payments;
Provides daily reporting required for reconciliation purposes;
Assists in preparing invoices and settlements from correspondent banks and third party payment providers;
Handles daily payments related reconciliations;
Ensure adherence to the bank’s payments related policies;
Assist in daily, weekly and monthly cards and corporate reconciliations;
Assist in the cards daily operations and second level customer support;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the Team Leader.

Requirements

Ordinary / Advanced level qualifications or equivalent;
Experience within similar operational role within a financial services institution;
Excellent command of English language;
Native Spanish or very fluent in Spanish
Good communication and organisation skills;
Ability to manage time and prioritise work;
Good knowledge of Microsoft Office tools especially MS Excel;

Considered as an Asset

Experience with correspondent banks, SEPA, SWIFT and Payment Service Providers;
Experience in a Bank’s Treasury Department;
General accounting experience;

to be discussed