Spanish Speaking Operation Officer - Malta

Responsibilities

Responsible for monitoring / processing daily outgoing and incoming payments including manual, single, batch, urgent payments through SEPA, SWIFT and third party payment providers;
Ensures all payments are handled within internal / external rules, internal / external cut-off times and internal product requirements;
Liaises daily with cards and lending operators for all matters related to payments;
Liaises with correspondent banks and third party payment providers on any issues related to payments;
Provides daily reporting required for reconciliation purposes;
Assists in preparing invoices and settlements from correspondent banks and third party payment providers;
Handles daily payments related reconciliations;
Ensure adherence to the bank’s payments related policies;
Assist in daily, weekly and monthly cards and corporate reconciliations;
Assist in the cards daily operations and second level customer support;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the Team Leader.

Ordinary / Advanced level qualifications or equivalent;
Experience within similar operational role within a financial services institution;
Excellent command of English language;
Native Spanish or very fluent in Spanish
Good communication and organisation skills;
Ability to manage time and prioritise work;
Good knowledge of Microsoft Office tools especially MS Excel;

Considered as an Asset

Experience with correspondent banks, SEPA, SWIFT and Payment Service Providers;
Experience in a Bank’s Treasury Department;
General accounting experience;