ServiceNow Business Analyst, Quality Analyst

The Business Analyst will contribute to support systems that evaluate over 1mm securitized debt issues each day. The individual will collaborate with cross-functional groups (Development, QA, Product Management, and Quantitative) to elicit requirements on projects related to the Structured Pricing Systems. The Business Analyst works with evaluators to detail enhancements within time constraints. Further, the Business Analyst provides documentation and testing on projects with minimal supervision.

Responsibilities

Elicit, analyze, communicate and validate requirements for business processes from users
Understand complex business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals
Capture and document current or new business products and recommend improvements and efficiencies
Work individually and within a team setting to deliver requirements on time and within scope
Present approved requirements to Business, Development and Quality Assurance in walk through meetings
Serve as a subject matter expert for development and stakeholders in the assigned product space
Formulate and develop reports (Excel, SQL) that expedite requirement analysis or testing of large and complex projects
Internal client support of questions regarding system functionality and data anomalies
Mitigate project risk by formulating testing strategies and assist users and developers in testing of key deliverables
Adhere to best practices with regard to business analysis based on the group’s standards