Senior Customer Specialist – Malta

Are you an experienced Customer Support Agent with an avid interest in iGaming? Do you consider yourself an independent and self-driven worker? If so, we at Betting Connections would love to hear from you. On behalf of our client, we are looking for a Senior Customer Support Agent to work remotely. This could be a stellar opportunity for you to continue climbing in the iGaming industry!

Responsibilities:
• Take care of customers via email and live chat.
• Go the extra mile to make sure our customers are happy.
• Verify customer accounts processing payments.
• Credit Bonuses and Free Spins to players.
• Assisting in fraud and risk management.
• Take care of VIP Players.

Requirements:
• at least 1 year of experience in Customer Service or VIP for an online casino.
• Excellent native level English, written and spoken.
• Very fast typing skills.
• Curious, a fast-learner, and independent.

Benefits:
• Remote work.
• Travel Allowance.
• Opportunity for further training
• Career progression
• Competitive Salary

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!

Requirements:
• at least 1 year of experience in Customer Service or VIP for an online casino.
• Excellent native level English, written and spoken.
• Very fast typing skills.
• Curious, a fast-learner, and independent.

Benefits:
• Remote work.
• Travel Allowance.
• Opportunity for further training
• Career progression
• Competitive Salary