Secret Escapes: Italian Customer Advisor

For our Customer Service - incoming calls, emails - join us if you are,

. Fluent in Italian and English spoken and written (mandatory)
. Available to work 8 hours/day in fixed shifts (Monday to Sunday from 8 a.m to 8.pm)
. Strong in communication and interpersonal skills
. Experience in a similar role within travel industry will be a plus
. Experience using MS Office products, Outlook, Excel a plus
. Able to pick up new technology quickly


For non-EU applicants it is mandatory to hold a valid work permit

We offer you,


. Competitive salary (14 monthly payments per year)
. Language bonus (14 monthly payments per year)
. Monthly performance bonus
. Monthly meal allowance
. Relocation package to Portugal (travel + 3 months of accommodation)
. Help in finding accommodation in Lisbon
. Great office location with easy access by public transport
. Private Healthcare + Dental insurance
. English speaking Doctor on site
. Initial training fully paid by Sitel and included in the contract
. Continuous training and development

Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five-star hotels and holidays worldwide.
Secrets Escapes only features holidays and hotels that believes are a cut above the rest and good enough to recommend. All of the Hotels and spas are hand picked.
Come travel with us !!"