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Descrierea jobului
Key Responsibilities:
• Retention Agent will be in charge of carrying out outbound Retention to:
o Promote the company’s products and services
o Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
• Meet targets and deadlines, within a goal-oriented environment
• Retention Agent will be in charge of carrying out outbound Retention to:
o Promote the company’s products and services
o Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell customer deals, while constantly increasing their LTV)
• Meet targets and deadlines, within a goal-oriented environment
Cerințe
Requirements:
• Fluency in Russian
• Self-motivated and goal-oriented with a strong will to succeed
• 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
• Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
• Excellent communication skills (verbal + written)
• Team player attitude
• Fluency in Russian
• Self-motivated and goal-oriented with a strong will to succeed
• 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center environments
• Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
• Excellent communication skills (verbal + written)
• Team player attitude
Abilități
Active Team PlayerCerințe lingvistice
RussianGradul de educație
High SchoolSuport viză
Nu
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Malta - SliemaDepartament
Customer ServiceSalariu
NegociabilCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .