Risk, Fraud, and Payment Manager in Sunny Malta

On behalf of our client we are looking for a RFP Manager to work in sunny Malta, a small island in the Mediterranean with an affordable lifestyle and vibrant nightlife to match. The job is an excellent opportunity to experience everything Malta has to offer.

The role includes:

Day-to-day management of risk, fraud & payment department;

Overseeing the recruitment of the RFP department’s staff.

Overseeing RFP training, including:
- Basic and follow-up training for all RFP staff
- The compilation of training courses, both for dedicated RFP staff, and staff from other departments who may need some risk, fraud or payments training for their daily duties.

Management of RFP staff schedules to ensure that sufficient cover is provided and preventing backlogs;

Evaluation of the performance of RFP staff.

Managing the Company’s response to any incidence of serious fraud or official disputes including:
- Leading the internal investigation of the case;
- Contacting, then liaising with, the relevant authorities;
- Managing all further steps thereafter;
- Conducting any follow-up work as required;
- Keeping the senior management of the Company (including relevant compliance staff) notified of developments throughout.

Monitor sportsbook betting activity and combating with sportsbook fraud;

Reporting to the Head of Operation on behalf of the RFP department;

Liaising with the senior management, MLRO and regulatory compliance staff on all strategy and planning aspects for the RFP department;

Ensuring policies are implemented across the relevant sections of the RFP department quickly and effectively.

The ideal candidate has:

Three years of relevant experience, preferably in the iGaming sector on managerial position;

Good grasp of English, both written and spoken;

Ability to work extended working hours when necessary;

Excellent communication and analytical skills;

Good organisational skills with attention to the detail;

Ability to work closely with other departments, especially Customer Support Team and AML team;

Strong knowledge of sportsbook product;

Ability to travel or relocation for a period of couple months;

Good knowledge of Microsoft office package;

Understanding of related legislation and regulations including MGA and UKGC;

Strong knowledge of AML regulations will be considered as an asset;

Strong knowledge of Visa Claims Resolution and chargebacks will be considered as an asset.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today.