Portuguese/Spanish speaking Customer Support Agent

On behalf of our client, we are looking for a Portuguese & Spanish speaking Customer Support Agent, to work in their offices in Greece.

You will be asked to:

Interact effectively with existing customers via Calls, E mails or Chat in Portuguese, Spanish and English.
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.

Job Requirements

Proficient level English. Native level of Portuguese and near native level of Spanish.
Strong tech skills and familiarity with new technologies.
Availability to work in rotating/night shifts and on holidays/weekends.
Willingness to work in a fast paced environment.
Advanced communication /soft skills.

Benefits:

Competitive monthly salary as well as a monthly performance bonus
Excellent relocation support
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
In house doctor
On site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.