Payment & Fraud Analyst

GCS Recruitment are searching for a Payment & Fraud Analyst to work for one of the largest iGaming companies in Malta.

Responsibilities:
• Independently determine fraudulent activity and act according to agreed procedures with regards to transaction acceptance, account blocking and further checks.
• Reactively and proactively conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
• Investigating suspicious alerts (internal & external) with proper analysis and follow-up.
• Handling and verifying KYC documents.
• Carefully monitoring of possible money laundering transactions and communication of suspicions by submitting appropriate Suspicious Activity Reports (SARs).
• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
• Suggesting improvements to the Fraud Tool and procedures.
• Professionally handling all related customer queries.
• Processing incoming and outgoing customer payments, in a timely and error-free manner.
• Following up any payment-related issues or customer queries proactively.
• Performing bank checks and other reconciliation tasks as needed.
• Undertaking necessary administration work, including dealing with customer correspondence and record-keeping/case management.

Requirements:
• Previous experience in a similar role would be an asset.
• Specialisation in the detection & prevention of fraud.
• Excellent organizational and communication skills; both written and verbal
• Meticulous, takes initiative and possesses good analytical skills.
• Ability to meet deadlines on a day-to-day basis.
• Ability to work well with others and be a team-player.
• Good knowledge of Microsoft Office.
• Willingness to learn
• Excellent eye for detail

- Work with a renowned form
- Career progression
- Great working environment