Overseas Customer Advisor (German)

The Company.

Are you willing to relocate to vibrant Athens and join a 30-year old continuously growing company with an international team speaking more than 30 different languages?
Do you want to participate in fun company events all year round, from bowling tournaments to festivals and parties?
Are you customer-oriented with good troubleshooting skills?
Then keep reading and apply!

The Job.

For one of the biggest electronics companies in the world, you will assist customers from the DACH countries (Germany, Austria and Switzerland) on the phone, via email and live chat.

When needed, you will also use the technical knowledge acquired during the training to guide them on how to use the products and/or organize a repair.

The Profile.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

– You are a native German speaker with excellent English
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
– You are tech-savvy / you have a good IT knowledge

The Offer.

– A full-time job, 40 hours a week
– Schedule: rotating shifts from Monday to Sunday (Monday-Saturday: between 9 am – 11 pm; Sundays: 9 am – 9 pm)
– A competitive salary with performance-related bonus + 2 extra salaries per year + monthly accommodation allowance
– A paid and recognized training of 3 weeks
– A complete relocation package which includes:
> The reimbursement of your 1st flight ticket to Athens
> Accommodation for 2 weeks
> Assistance in finding a flat + agency fee paid by the Company
> Flight ticket to your home and back after 6 months, then 12 months, etc
– Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
– Start date: January 2020