Operations Business Analyst

The chosen candidate will be reporting to the Operatons Manager while being part of a Technical/Analytical Team who will be responsible for the delivery for all internal and external operational systems.


Responsibilities:

Assist the Operations Manager in all upcoming and current operational projects from requirements gathering to production release stage;
Work closely with the company’s operational staff in order to understand issues, bottlenecks and elicit requirements;
Ensure constant and clear communication to all relevant project stakeholders;
Perform detailed systems / problem analysis and write the necessary functional specifications;
Create and perform detailed test cases for the UAT phase;
Work closely with the development and QA teams throughout the SDLC process;
Ensure that all projects are delivered on time and within the stipulated budgets;
Ensure high level of quality of all production releases;
Focus on automation of daily repetitive processes;
Assist the OMP in communication with all relevant third party providers;
Keep adjourned with industry standards especially in relation to electronic payments;
Create and maintain system and project documentation as required;
Report regularly to the OMP on projects status, suggested improvements and specific issues;
Execute ad hoc tasks as may be requested by the OMP.

Requirements:

Masters Degree or Bachelors Degree in Information Technology, Infrmation systems or any similar course
Experience with a ticketing system
Experience in Documentation
Direct involvement within Software Development Life cycle
Hard working with a positive attitude and the ambition to grow in this profession
Good time management and able to prioritse
Good communication skills and good organisation skills
Able to work in a fast paced environment
Able to reach deadlines on time
Good problem Solving Skills and able to work on own initiative

Considered as an Asset:

Experience within a similar business analysis role;
Experience with pre-paid cards and lending products;
Experience with NAVISION;
Experience with project management tools;
Knowledge of SEPA and SWIFT;
General accounting experience;

to be discussed