Junior Collections Specialist with Italian

Key Responsibilities:
Responsible for a designated area of a specific ledger
Chase of overdue via telephone, email, letter
Ensure accounts are chased on a daily basis, daily customer contact in order of cleaning up the open positions
Assist in the recovery of debt through the legal proceedings
Achieve weekly/monthly cash collection targets
Deal with queries from internal / external customers in a timely manner
Co-operate closely with credit clearing, sales, customer care and tech. support

Essential Requirements
Excellent communication skills
1-3 years experience in a similar role
Fluent in Italian and English
Knowledge of Windows and Microsoft Office (especially Excel)
Ability to work to deadlines and targets
Structured, Self-motivated, Reliable and independent
Able to communicate with higher level management

Desirable Requirements
Financial background and education is an advantage