Italian Advisor for Secret Escapes - Lisbon

We are Sitel


We are Partners, we are Leaders, we are Experts.

To our Associates we Empower Humans and Enhance Brands.

We are looking for fluent Italian speakers to become part of Sitel Team in Portugal.Able to deliver high-quality service across multiple platforms.

Challenge yourself!

We are happy to be the company where you can develop your talent in a high-energy multicultural environment.

Sitel Customer Support its brand strategy, customer behavior, and market knowledge for your life.


About Secret Escapes :)

Secret Escapes is the UK’s biggest members-only website that runs best-in-market flash sales of four and five-star hotels and holidays worldwide.
Secrets Escapes only features holidays and hotels that believes are a cut above the rest and good enough to recommend. All of the Hotels and spas are hand picked.
Come travel with us !!"

Easy to apply,

For our Customer Service - incoming calls, emails - join us if you are,

. Fluent in Italian and English spoken and written (mandatory)
. Available to work 8 hours/day in fixed shifts (Monday to Sunday from 8 a.m to 8.pm)
. Strong in communication and interpersonal skills
. Experience in a similar role within travel industry will be a plus
. Experience using MS Office products, Outlook, Excel a plus
. Able to pick up new technology quickly

For non-EU applicants it is mandatory to hold a valid work permit

We offer you,

Competitive salary (14 monthly payments per year)
. Language bonus (14 monthly payments per year)
. Monthly performance bonus
. Monthly meal allowance
. Relocation package to Portugal (travel + 3 accommodation months)
. Help in finding accommodation in Lisbon
. Recognition program for referral friends
. Fresh fruit on site
. Great office location with easy access by public transport
. Private Healthcare + Dental insurance (after 6 months)
. English speaking Doctor on site
. Initial training fully paid by Sitel and included in the contract
. Continuous training, development, and career opportunities
. A Work within a young international team