Inbound Call Center Representative

Human factor is the most crucial aspect for the success of every organization. Astrea creates
solutions, while at the same time puts into this process uniqueness, creativity, flexibility,
energy and positive thinking. We will find for you, the right people on the right place. Our striving is to improve the interaction between individuals and organizations at all levels thanks to the already proved business strategies and processes.

About the company:
Our partner is a leading company and a trusted brand in the outsourcing industry. If you speak Armenian, German, French, Czech, Kazakh, Slovak & English, then don’t hesitate to apply for this role!

Essential Job Functions:
* Respond to incoming calls and emails from clients;
* Ensure that every customer receives great service;
* Follow up on unresolved cases and make sure that all cases are closed on time;
* Achieve targets and follow the company’s established procedures.

Requirements and qualifications:
* Advanced level of Armenian, German, French, Czech, Kazakh, Slovak & English;
* Flexibility and good soft skills;
* Good computer literacy;
* Availability to work on flexible shifts.

Our client’s offer:
* Attractive remuneration;
* Special employee benefits;
* Supportive work environment and friendly co-workers;
* Career development programs.

If you are interested, challenged and convinced that you would be an appropriate
candidate, do not hesitate and send your detailed resume in English (Do not forget to point
the ref. SM_ICCR.)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).