Head of B2B Account Management

HEAD OF B2B ACCOUNT MANAGEMENT

Our client is looking for a Head of B2B Account Manager with a commercial mindset, a strong work
ethic and who can balance strategy and execution in a fast-paced environment. For the successful
candidate this is a great opportunity within a growing business.

THE JOB
• Main point of contact and develop a trusted advisor relationship with assigned key
customers and their key stakeholders;
• Increase and maintain operators’ satisfaction by ensuring that all the requests and needs
are met according to their standards;
• Manage product launch and notifications across the business;
• Keep up to date with products, internal work-streams, processes and projects priorities;
• Liaising with operators’ requirements and working closely with Project Managers,
Stakeholders to ensure a fast and effective delivery;
• Visiting operators to discuss potential business growth opportunities and possibilities to
improve products delivery and overall service quality;
• Training customers on backend system tools;
• Develop new business with existing clients and/or identify areas of improvement;
• Approaching and working closely with people from every business function;
• Agreeing with business and technical staff what solutions are needed;
• Being proactive and not just waiting to be told the next thing to do;
• Finding better ways that we can get things done;
• Enthusiastic, flexible, reliable, capable of working alone or as part of a team.

WHO ARE YOU?
• Experience in B2B direct client sales or Account Management;
• Demonstrable capabilities to successfully manage major accounts, build strong and
profitable client relations within the technology industry
• Experience within a rapid growth company and within the iGaming sector (B2B or B2C)
would be an advantage;
• Excellent stakeholder management;
• Experience in launching new platforms, products and brands;
• Able to work on numerous projects simultaneously in a fast-paced environment with
frequently changing priorities;
• Excellent written and verbal communication skills.
• He must demonstrate and ability to lead with a vision establishing a healthy working
culture in his team.

IN AN IDEAL WORLD YOU’LL HAVE….
• Strong technical understanding of e-commerce;
• Relevant industry knowledge;
• Good knowledge of casino games;
• Knowledge of jurisdiction and firm grasp of relevant regulatory requirements;
• A bachelor degree or equivalent qualification

to be discussed