German speaking Customer Support (REF 5994)

We are looking for a German speaking Customer Support , on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!

Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!

KEY RESPONSIBILITIES:

- Maintaining a high phone and email service level
- Providing a strong seller experience - giving quick, accurate, and friendly service
- Represent and sell our platform and tools to customers.
- Build relationships with customers and other teams.

- Fluency in English and German
- Attention to Details - Ability to look at the bigger picture, identifying patterns and flaws.
- Communication Skills - Outstanding written and oral communication skills
- Ownership - Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable.
- People Skills - Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way.
- Problem Solving -Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources.
- Quick Learner –Learning and adapting to new technologies and tools.
- Relationship Building -Using interpersonal skills to network in an effective way, educating sellers regarding our tools and procedures, and - building strong relationships.
- Time Management - Organized and reliable, prioritizing, working well under pressure to meet deadlines.
- Teamwork - Adaptable, flexible, approachable, and collaborative towards team goals and interests
- Positive Attitude - A sense of humour and positive “make-it-work” attitude.
- Policy-Driven - Impartial and objective with a policy-oriented mindset
- Results Driven - Strong work ethic with a "can-do" attitude and ability to create momentum based on goals.

- Opportunity for further training
- Career progression
- Regular Company Events
- Start up feeling
- Fun and family atmosphere
- Competitive Salary

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Get in touch with us to kickstart your career today!