German Customer Support Agent

Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!

Mission:

· Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
· Keep in contact with clients by receiving incoming calls and emails, managing claims and requests

Profile:

· Fluency in German (C2 Level or Native)
· B1/B2 level of English
· Good computer skills
· Any kind of previous experience or contact with clients
· Excellent communication skills
· Good listening and empathy skills
· Good time management skills
· Team spirit and flexibility