French/German Lang Retentions Specialist

Location: Belfast, United Kingdom.

Brief about the Company:

You would work for leader in global business services with over 100,000 staff members worldwide, which have presence in 25 countries. With more than 40 years, they bring a fresh approach to the performance of business operations in the digital age. Their ultimate goal is to differentiate their clients in their marketplace and make them more competitive. They have a holistic approach they bring deep domain knowledge to focus on process improvement, customer engagement and technology innovation.
You will be provided with a wide range of benefits, also with a clear path to career development and offer support, advice and coaching every step of the way.

About the role:

• Acting as a Trusted Advisor to determine customers’ needs
• Uncovering Sales opportunities across a broad range of customer enquiries
• Providing technical product overview to customer-need and usage scenarios
• Effectively generating Sales Qualified Opportunities and revenue pipeline
• Focusing on setting up long term customer relationships
• Meeting targets and trying to exceed them
• Leveraging best in class sales tooling and communication tools to accelerate sales
• Working in a fast-paced, collaborative and dynamic teaming sales environment
• Demonstrating customer-centricity and a world-class customer engagement experience.

About you as a candidate:

Minimum skills:

• Fluency in English & German or French
• Sales experience (preferably in Sales and B2B environments)
• Customer Support experience
• Experience working with branded software products and services

Desired skills:

• B2B Sales Orientation – Preferably within IT or Software
• Achievement and success-driven personality
• Strong cultural awareness for selling market
• Excellent communication and PC Skills (usage of web-based tools and MS Office).
• Proficient typing skills – 55WPM
• Solid knowledge of online software

• Fluency in English & German or French
• Sales experience (preferably in Sales and B2B environments)
• Customer Support experience
• Experience working with branded software products and services

Competative salary
Relocation package + other benefits