French speaking Customer Support agent

On behalf of our client we are looking for a French speaking Customer Support Agent to work in sunny Malta. Malta offers a rich Mediterranean lifestyle, as well as having a vibrant night life to match. The job is an excellent opportunity to experience everything Malta has to offer.

Responsibilities:

Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support

Requirements:

Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.