E-commerce Platform Support Specialist

E-commerce Platform Support Specialist with Greek, Romanian or German
Astrea Recruitment was founded in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a growing e-commerce platform brand – we are looking for an E-commerce Platform Support Specialist with Greek, Romanian or German to join their team of client support experts.

Essential duties and responsibilities:
* Provide support via calls and emails to platform users;
* Meet individual customer needs and build strong client relationships;
* Recommend the best possible solutions to every user and demonstrate excellent product knowledge;
* Contribute to revenue growth and meet targets;
* Collaborate with other departments and strive for excellence.

Requirements:
* Fluency in Greek, Romanian or German;
* Other foreign languages – advantage;
* Solid experience with SaaS platforms is a must;
* E-commerce background is considered an advantage;
* Excellent communication skills;
* Strong PC literacy;
* Friendly attitude and ambition.

Our client’s offer:
* Fully remote recruitment process;
* Attractive salary;
* Exclusive business opportunity;
* Flexible working hours;
* Great leadership and a friendly team;
* Healthy working environment and career growth.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. TT_ECSS)
Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).