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Descrierea jobului
Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.
Responsibilities
The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages
Escalating issues to the different departments accordingly
Responsibilities
The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in Dutch and in English languages
Escalating issues to the different departments accordingly
Cerințe
Requirements
Have excellent English and Dutch language skills (at native level)
Have compelling communication and team skills;
Available to work on shifts basis (including night hours and weekends)
Experience working in a highly demanding customer service environment
Help desk experience and basic IT skills would be an asset
Able to work under pressure and keep calm
Have excellent English and Dutch language skills (at native level)
Have compelling communication and team skills;
Available to work on shifts basis (including night hours and weekends)
Experience working in a highly demanding customer service environment
Help desk experience and basic IT skills would be an asset
Able to work under pressure and keep calm
Beneficii
to be discussed
Abilități
Dutch EnglishCerințe lingvistice
EnglishGradul de educație
Bachelor's DegreeSuport viză
Nu
Criterii job
Tip Job
Full TimeIndustrii
Locație job
Portugal - LisbonDepartament
Customer ServiceSalariu
NegociabilCompaniile vor aplica la tine
Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .